Damage Deposit

Why we take a deposit

Your damage deposit helps cover the cost of:

 • Repairing or replacing anything damaged or missing during your stay

• Extra cleaning beyond normal use

• Charges for late checkout, lost keys, or other breaches of booking terms

We don’t expect to use it — most guests get their full deposit back. 

 How it works

 • You pay £75 before arrival

• We hold it securely 

 • Within 1 working days after you leave, we check the property • If everything’s fine, you get 100% back within 7 working days of check out

 • If we need to deduct anything, we’ll send you a clear breakdown with evidence (photos/receipts)

When deductions may apply

Examples include:

 • Broken or missing items

 • Extra cleaning due to spills, stains, or excessive mess

 • Unauthorised pets or smoking

 • Lost keys or property damage